Gratuities Policy

It is vital that all electronic gratuities are processed in line with the current Gratuities Policy introduced from 01 December 2022 with reference to the The Payment of Wages (Amendment) (Tips and Gratuities) Act 2022.

In order to support with the implementation of our policy, please adhere to the guidance notes below.

Failure to comply with the policy may result in employee relations issues and reputational damage, where a complaint is upheld, an employee may be awarded compensation of up to four weeks’ remuneration by the WRC.

An employer shall not make a deduction from an employee’s wages in respect of tips or gratuities made to or left for an employee.

• –  Our policy on the payment of tips or gratuities is part of the core terms given to a new employee within 5 days of commencing employment. Electronic Gratuities will be paid monthly as a maximum frequency.
• –  Electronic gratuities shall be paid out based on hours worked in conjunction with the departmental breakdown provided by the Employee Consultation & Information Committee or equivalent.
• –  The People & Culture Department will ensure that detailed records are kept of all breakdowns and back up data to include hours reports, gratuities reports and breakdown figures outlining how amounts were decided.
• –  The People & Culture department will complete the hours sections to determine the percentage of hours worked per colleague.. This can be accessed on Rotaready using the Payroll Export Report.
• –  The Finance department will then reference the hours report to calculate the monetary amounts owed to each individual in accordance with the information provided by the *ECIC and gratuities accrued over the reference period and confirm the amounts balance correctly. The Gratuities Breakdown Sheet may be used to facilitate. (I-K)
• –  Once the Gratuities Breakdown Sheet has been confirmed, this can be attached with payroll reports and sent directly to Payroll operators to bulk upload onto their payroll system.
• –  In accordance with legislation, a written statement will need to be provided to colleagues specifying clearly, the total amount of gratuities distributed by the employer for the period to which the statement relates. The People & Culture department will communicate this no later than 10 days after the gratuities are processed via email.
• –  For any leavers, their gratuities will be paid via Torc as per the file upload only. No vouchers are to be used for this purpose. All vouchers are reportable to ROS under the new small benefit exemption scheme reporting requirements from 1st January 2024.
• –  People & Culture ensures a review of the Gratuities breakdown agreement by the ECIC at minimum once annually.

*Some properties may have an alternative employee consultation committee in place.

Issued November 2024